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If you would like to speak to one of our customer service representative.
Please dial +603-7954 0872
( Every Monday - Friday 9am-6pm)
Fax : +603-7954 0830

[Guide] Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)



1.) What is the website of STEPS Evolution?

Answer: http://steps.cubizone.com

2.) How can i register and play STEPS Evolution?

Answer: To register and play, All you need do is to register at the

Cubizone official website for SG, MY and other players across the globe

Cubizone Philippines official website for PH Player

and activate STEPS Evolution.

3.) Where can i download the game?

Answer: You can download the game in the official website of steps.
To be exact you will be able to download the latest client in the DOWNLOAD SECTION of the official website

Or Request a FREE GAME DVD delivered right in front of your doorstep.
However due to the recent updates. You will need to update your game client before connecting to the game.

4.) How can i update my game client?

Answer: By Auto updating it or Manual patching it. AUTO UPDATE refers to the way of just opening the game launcher and let it patch by itself and Manual patching means downloading the manual patches from the official website. You can also check out the patching guide in our website

5.) How can i Manual and install STEPS?


Answer: [Click Here]

6.) I successfully registered and activated my account how come i always get incorrect password?

Answer: You might be putting a capital letters in your username. STEPS Evolution only accepts usernames and passwords with small letters. Even though your username or password has a capital letters, Just type i all in small caps and you will be able to log in.

7.) When is the weekly server maintenance of STEPS Evolution?

Answer: Server maintenance is scheduled every Wednesday 10:00 AM to 11:00 AM, if ever there's maintenance ahead of the schedule. The regular scheduled maintenance usually will be cancelled.